Our Commitment to Your Satisfaction

At cociblanket.com, our primary goal is to ensure your complete satisfaction with your purchase. In the rare event that you are dissatisfied, we offer a hassle-free exchange or refund.

To be eligible for a refund the product must be:

• In unused condition.
• In complete and undamaged condition.
• The seal must be unbroken.
• All packaging must be included.
• The product must not be tampered with.

To begin a return or to ask any questions about returns, please contact us at hello@cociblanket.com

Return Instructions:
Items shipped from cociblanket.com can typically be returned within 15 days. Contact us immediately if the item is defective, damaged or if you receive the wrong item. We’ll review your case and, if approved, send a replacement. Please wait for our instructions before returning anything; our customer service team will guide you through the process. We reserve the right to deny return requests.

If there is no quality problem, you will be responsible for the return shipping fee, and the original shipping fee is non-refundable.

Unauthorized Returns:
The customer must contact us before sending the package to us for return or exchange since we will not be responsible for lost packages and we have all rights to refuse the package if you send it back without our permission.